News
TelQuality Recognition Award -June 2009
Earlier this year, I sent a notification email to you recognizing
that Telquality Services Inc had been selected for the 2009 Best of
Columbus Award in the Telephone Communications category.
In recognition of your achievement, a 2009 Best of Columbus Award
has been designed for display at your place of business.
Each year, the US Commerce Association (USCA) identifies companies
that we believe have achieved exceptional marketing success in their
local community and business category. These are local companies
that enhance the positive image of small business through service to
their customers and community.
Also, a copy of the press release publicizing the selection of
Telquality Services Inc has been
posted on our website. The USCA hereby grants Telquality
Services Inc a non-exclusive, royalty-free license to use,
reproduce, distribute, and display this press release in any media
formats and through any media channels.
An Award Code has been assigned to your company that can be used on
our website for quick access to your award information and press
release.
Sincerely,
Ashley Carter
Selection Committee Chair
US Commerce Association
TL9000 Changes Coming in 2009
QuEST Forum publishes the TL 9000 Requirements and Measurements Handbooks as the definitive guides to implementing the TL 9000 quality management system and performance measurements to assess progress and evaluate results of its implementation.
The TL 9000 Requirements Handbook Release 5.0 contains all of ISO 9001:2008 plus 92 additional requirements specifically addressing the needs of quality management system in telecommunication organization. This handbook becomes effective November 15, 2009.
Changes from Requirements Release 4.0 to 5.0
The TL 9000 Requirements Handbook Release 4.0 contains all of ISO 9001:2000 plus 90 additional requirements specifically addressing the needs of quality management system in telecommunication organization. This handbook becomes obsolete November 14, 2010.
The TL 9000 Measurements Handbook Release 4.0 is a comprehensive guide to measurements processing, usage, responsibilities and requirements. It identifies performance measurements in the key areas of hardware, software, common, outage and service quality.
2009 TL 9000 QMS Requirements Handbook Release 5.0 (2009July1)
The Release 5.0 TL 9000 Requirements Handbook is now
available in hard and soft copy via QuEST Forum's e-shop. For more
information go to the
handbooks
section of this website.
Questions have been received about the progress
and status on updating the TL 9000 Requirements Handbook Release 4.0
to Release 5.0. The planned effective date is 11/15/2009, to
coincide with ISO. This will be preceded by the release of the R5.0
Requirements Handbook, translations, and 4.0 to 5.0 Delta training.
There are a variety of changes throughout the handbook; including
more clarity, additional Adders and notes. The R5.0 Requirements
Handbook will also, of course , include the new ISO 9001:2008
language. There are three areas in particular that are being
emphasized in the revision – risk management, supplier management
and design for manufacturability. The proposed changes are scheduled
to be finalized and approved by the end of the upcoming second
quarter. The rollout plan covers the launch of the new Handbook
including the training so that organizations will be able to
smoothly upgrade to the new release. Organizations will have a one
year transition time period from the R5 effective date. There
currently are no plans concerning the publication of the next
release of the Measurements Handbook.
New Staff Member Effective June 2009
We welcome Lawrence Castillo to our team. His Telecommunication
Industry Quality career is impeccable. We look forward to offering
his OSP, ISO/TL9000 and other experiences that he brings to us.
More information can be found on our
Staff page.
Telcordia GR-1275 Changes Coming in Late 2009
GR-1275 provides generic requirements associated with the support
that
installation suppliers or their sub-contractors are expected to
provide with their products, features, or services. These services
might be associated with the installation of new or expanded
equipment, as well as the removal of existing equipment.
Many vendors and customers use the GR-1275 as their Standard or base their Standard on this document. Vendors might want to check with their customers to determine if/when they are expected to comply to Issue 11.
Issue 11 of GR-1275:
- Pr
decommissioning all types of telecommunications equipment and cabling in both CO and emerging-technology environments
services will need when performing installation work
supplier of installation services to have a copy of GR-1275 at the
job site.